Privacy Policy
Privacy Policy
PG Solutions Inc. and its affiliates ("us", "we", or "our") operate http://portail.accesscite.net (the "Site"). This page informs you of our policies regarding the collection, use, protection and disclosure of the Personal Information we receive from users of the SITE. The application of this Privacy Policy remains subject to applicable laws including legislation, regulations and the orders of any courts or other lawful authorities, other lawful requests or legal processes.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms of Use.
Information Collection and Use
While using our Site, we may ask you to provide us with certain Personal Information. In this Privacy Policy, the term "Personal Information" means any information collected by us or provided by you that, with reasonable efforts, may be used to identify you. Personal Information may include, but is not limited to, your first and last name, email address, postal address and phone number and, in certain circumstances, your location.
We may use the information (including the Personal Information) collected from or provided by you for the following purposes:
  • to provide you with the Site;
  • to provide you with support and handle requests and complaints;
  • to send you updates, notices, announcements, and additional information related to the Site;
  • to create aggregated and/ or anonymous data (where such data does not enable the identification of a specific user);
  • to conduct surveys and questionnaires;
  • to share your submissions with other users of the Site and to facilitate communication between you and other users;
  • to enforce the Terms of Use;
  • to contact you when we believe it to be necessary;
  • to comply with any applicable law and assist law enforcement agencies under any applicable law, when we has a good faith belief that our cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards and procedures;
  • to handle breakdowns and malfunctions;
  • to prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Site;
  • to take any action in any case of dispute, or legal proceeding of any kind between you and the Site, or between you and other users or third parties with respect to, or in relation with the Site; or
  • for purposes provided under this Privacy Policy and the Terms of Use.
Further information may be collected when we exchange communications with you, for example, if you submit a request, contact our support team, or report a violation.
In addition, we may use anonymous, statistical or aggregated information, in a form that does not enable the identification of a specific user, to properly operate the Site, to improve the quality of the Site, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address and the name of the domain that serve you to access the Site, the geographic location of the computer system that you are using to log-in, the browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Your log-in details are your responsibility. You are fully accountable for any use or misuse of your account and personal details as a result of conveying your details to someone else. You must maintain your log-in details in absolute confidentiality and avoid disclosing them to others.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.
Compliance With Laws
We will disclose your Personal Information where required to do so by law, subpoena, search warrant statute, court order or other demand or request, which we believe to be valid, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site.
Retention
We will retain Personal Information as long as necessary for the fulfillment of our identified purposes or as otherwise necessary to comply with applicable laws. When personal information is no longer necessary or relevant for our identified purposes, or required by applicable laws, we will take steps to have it deleted, destroyed, erased, aggregated or made anonymous. Consistent with good business practice, we continue to evolve our controls, schedules and practices for information and records retention and destruction which apply to your Personal Information.
Security
The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Therefore, although we great efforts to protect your Personal Information, we cannot guarantee and you cannot reasonably expect that our databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
Further, participating in any user's activities as a result, directly or indirectly, from using the Site, is entirely at your own risk. We are not a party to any agreement entered into between users in any circumstances. A user has the sole and ultimate responsibility regarding compliance with all laws, regulation or any other duty. We do not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with your participation in any activity or event initiated, held or conducted by a user or a third party nor in connection to any agreement between the users or third parties, including any activity or event related in any way, directly or indirectly, the Site or the use thereof.
Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.
Children's Privacy
The Site are not intended for use by persons under the age of 13 (“Children”). If you are under 13, you may not download or use the Site. We do not knowingly collect personally identifiable information from children under 13 years old. If you are a parent or guardian and are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
Changes To This Privacy Policy
We reserve the right to amend or modify this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes. You agree to be bound by any of the changes made in the terms of this Privacy Policy. Any changes will be effective immediately upon the posting of the revised Privacy Policy. Continuing to use the Site will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Site.
Business Transfers
Your Personal Information may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution or similar corporate event. If such a transfer were ever to occur, the acquiring entity's use of your Personal Information will still be subject to this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email or by phone 418-524-4661 x 69250.
Privacy Officer
Vincent Douville
400 Blvd. Jean-Lesage
Suite 345
Quebec, QC G1K8W1
Canada

Last modified: July 2017